PolloListens.com – Pollo Tropical Survey Get Free Coupon

Did you just enjoy a delicious meal at Pollo Tropical? Want to get rewarded for sharing your feedback? Head over to PolloListens.com, the official Pollo Tropical guest satisfaction survey website, and let them know about your experience! By completing a short survey, you’ll be eligible to receive a free coupon for your next visit.


This guide unlocks the secrets of the Pollo Tropical Guest Satisfaction Survey, allowing you to provide valuable feedback and earn a tasty reward in return.

Why Does Pollo Tropical Care About Your Feedback?

Pollo Tropical strives to deliver a consistently excellent dining experience. Your honest feedback through their guest satisfaction survey helps them understand what they’re doing right and identify areas for improvement. This valuable information allows them to:

  • Enhance Menu Offerings: Discover customer preferences and introduce new menu items that cater to your taste buds.
  • Improve Service: Identify areas where service can be more efficient and friendly.
  • Maintain Restaurant Ambiance: Ensure their restaurants provide a clean, comfortable, and inviting atmosphere.

By taking a few minutes to share your experience, you’re not just getting a free coupon, you’re contributing to a better dining experience for yourself and future Pollo Tropical patrons! Share your Pollo Tropical experience & get a coupon for your next visit! Complete the survey at PolloListens.com – It’s fast & easy!

How to Take the Pollo Tropical Guest Satisfaction Survey

Important Note:  Do not access the survey directly through PolloListens.com. Here’s the correct approach:

  • Visit the Official Pollo Tropical Website: Head over to the official Pollo Tropical website (https://www.pollotropical.com/).
  • Navigate to the “Contact Us” Section: Look for the “Contact Us” section on the website. This might be located in the website footer or under a dedicated “About Us” page.
  • Find the “Guest Feedback” Option: Within the “Contact Us” section, search for an option related to “Guest Feedback” or “Customer Satisfaction Survey.”

Completing the Pollo Tropical Survey

Once you find the survey link, you’ll be directed to a secure webpage. The survey typically asks questions about your recent Pollo Tropical visit, including:

  • Food quality and taste
  • Restaurant cleanliness and atmosphere
  • Service speed and friendliness
  • Overall satisfaction

Tips for Completing the Survey

  • Be Honest and Specific: Your honest feedback is valuable. Mention what you enjoyed and highlight any areas for improvement with specific details.
  • Focus on Your Experience: Concentrate on your latest visit to Pollo Tropical.
  • Take Your Time: While the survey shouldn’t take long, answer thoughtfully to provide constructive feedback.

What’s Your Reward for Completing the Survey?

Upon completing the survey, you’ll receive a unique code via email that can be redeemed for a free coupon on your next Pollo Tropical purchase! The specific details of the coupon (discount amount, minimum purchase requirement) may vary, but it’s a delightful reward for sharing your valuable feedback.

Claiming Your Free Coupon

Once you complete the survey, you’ll receive instructions on how to redeem your free coupon. This might involve receiving a code via email or directly through the survey platform. You can also follow this process:

  • The validation code you receive after completing the survey can be redeemed on your next visit to Pollo Tropical.
  • Present the code to the cashier at the time of purchase to enjoy your free coupon.

Benefits of Taking the Survey

  • Free coupon for delicious Pollo Tropical food!
  • Help Pollo Tropical improve their service and menu.
  • Contribute to a better dining experience for everyone.


Do I need a receipt to take the survey?

Ideally, yes. The unique code on your receipt allows Pollo Tropical to link your feedback to your specific visit. However, you can try visiting PolloListens.com directly to see if you can proceed without the code.

How long do I have to complete the survey?

For the best chance of having your feedback considered, Pollo Tropical recommends completing the survey within 2 days of your visit.

What if I don’t have a receipt or the code?

If you can’t locate your receipt, you can still try visiting PolloListens.com. While there’s no guarantee of access without the code, it’s worth a shot!

Is the free coupon guaranteed?

Participation in the Pollo Tropical guest satisfaction survey is voluntary. While a coupon is typically offered upon completion, Pollo Tropical reserves the right to modify or discontinue the offer at any time.

Can I take the survey on my phone?

Yes, PolloListens.com is mobile-friendly and can be accessed from any internet browser on your phone or tablet.

What if I lose my validation code?

Unfortunately, Pollo Tropical cannot reissue lost validation codes.

Is the PolloListens.com survey available in Canada?

Unfortunately, information about the survey’s availability in specific regions can be limited. It’s best to check the receipt or contact your local Pollo Tropical for confirmation. Since you’re currently in Toronto, Canada, contacting your nearest Pollo Tropical might be the quickest way to confirm their survey availability.


By taking a few minutes to complete the Pollo Tropical Guest Satisfaction Survey, you’re not just getting a free coupon, you’re contributing to a better dining experience for yourself and fellow Pollo Tropical lovers. So, the next time you savor the deliciousness of Pollo Tropical, remember to share your feedback and unlock a sweet reward!

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