The website www.bigpond.com.au webmail login is no longer active. Telstra has phased out Bigpond email accounts and is now advising users to obtain Microsoft 365 licenses as a replacement for their Bigpond emails.
If you still have a Bigpond email account, you can still access it by going to the Telstra website and logging in to your My Telstra account. Once you are logged in, you will see a link to “Webmail”. Click on that link and you will be able to access your Bigpond email account.
However, it is important to note that Telstra will eventually stop supporting Bigpond email accounts. So, if you want to continue using your Bigpond email address, you should consider switching to Microsoft 365.
To switch to Microsoft 365, you can contact Telstra customer support. They will be able to help you set up a Microsoft 365 account and transfer your email from your Bigpond account.
How to login to your BigPond webmail account
Just like I stated earlier, you can no longer access the www.bigpond.com.au webmail login to log in to your BigPond webmail account.
The Telstra website is now the official website where all account owners of BigPond webmail can access and manage their email.
Here are the steps on how to login to your Bigpond email account via the Telstra website:
- Go to the Telstra website.
- Click on the “Sign in” button in the top right corner of the page.
- Enter your Telstra ID and password.
- Click on the “Sign in” button.
- Once you are logged in, you will see a link to “Webmail”. Click on that link.
- You will be redirected to the Telstra webmail login page.
- Enter your Bigpond email address and password.
- Click on the “Sign in” button.
You will then be able to access your Bigpond email account.
Troubleshooting guide for common login problems
Here are some common Bigpond webmail problems and their troubleshooting steps:
I can’t access my email
- Check your internet connection. Make sure you are connected to the internet and that your browser is up to date.
- Try logging in to your email from a different device or browser.
- Check your email address and password. Make sure you are entering them correctly.
- If you are still having trouble, contact Telstra customer support.
I can’t see my emails
- Check your spam folder. Your emails may have been marked as spam.
- Clear your browser’s cache and cookies. This can sometimes fix problems with loading web pages.
- Try logging in to your email from a different device or browser.
- If you are still having trouble, contact Telstra customer support.
My emails are not sending
- Check your email settings. Make sure your outgoing mail server is correct.
- Try sending a test email to yourself.
- If you are still having trouble, contact Telstra customer support.
I am getting error messages
- Make sure you are entering the correct information.
- Try logging in again.
- If you are still having trouble, contact Telstra customer support.
Comparison of different webmail providers
| Feature | Bigpond Webmail | Gmail | Yahoo Mail | Outlook.com | |
| Storage | 10 GB | 15 GB (free); 100 GB to 2 TB (paid) | 1 TB | 15 GB (free); 100 GB to 2 TB (paid) | |
| Attachment limit | 25 MB | 25 MB (10 GB per file via Google Drive) | 25 MB | 25 MB | |
| Supported languages | 13 | 100+ | 90+ | 100+ | |
| Conversation threading | Yes | Yes | Yes | Yes | Yes |
| POP3 and IMAP support | Yes | Yes | Yes | Yes | Yes |
| SMTP support | Yes | Yes | Yes | Yes | Yes |
| Security features | TLS/SSL encryption, two-factor authentication | TLS/SSL encryption, two-factor authentication | TLS/SSL encryption, two-factor authentication | TLS/SSL encryption, two-factor authentication | TLS/SSL encryption, two-factor authentication |
| Mobile apps | Yes | Yes | Yes | Yes | Yes |
| Web interface | Yes | Yes | Yes | Yes | Yes |
| Customer support | 24/7 phone and email support | 24/7 phone and email support | 24/7 phone and email support | 24/7 phone and email support | 24/7 phone and email support |
How to use the advanced features of BigPond webmail
BigPond webmail has a number of advanced features that you can use to manage your email more effectively. Here are a few of them:
Snooze emails
This feature allows you to temporarily hide an email so that you can come back to it later. To snooze an email, click on the Snooze button. You can choose to snooze the email for a specific amount of time, or until a specific date.
Read receipts
This feature allows you to track when your emails are opened and read. To enable read receipts, go to Settings > General and select the Request read receipts checkbox.
Undo sent email
This feature allows you to undo the sending of an email if you accidentally send it to the wrong person or if you make a mistake in the email. To use this feature, click on the Undo button immediately after sending the email.
Send email later
This feature allows you to schedule an email to be sent at a later time. To use this feature, click on the Send later button when composing an email. You can choose to send the email immediately, or you can choose a specific date and time for the email to be sent.
Filter emails
This feature allows you to automatically sort your emails into different folders based on criteria such as sender, recipient, subject, or keywords. To create a filter, go to Settings > Filters.
Signature
This feature allows you to add a signature to the bottom of your emails. A signature can include your name, contact information, or any other text that you want to include. To create a signature, go to Settings > Signature.
These are just a few of the advanced features that are available in BigPond webmail. To learn more about these features, or to find other advanced features, please refer to the BigPond webmail help documentation.
Please note that Telstra is phasing out BigPond webmail and advising users to obtain Microsoft 365 licenses as a replacement for their BigPond emails. If you are still using BigPond webmail, I recommend that you start planning to migrate your emails to a different email provider.
How to protect your BigPond webmail account from hackers
- Use a strong password: Your password should be at least 12 characters long and include a mix of upper and lowercase letters, numbers, and symbols. Do not use the same password for your BigPond webmail account as you use for other online accounts.
- Enable two-factor authentication (2FA): 2FA adds an extra layer of security to your account by requiring you to enter a code from your phone in addition to your password when you sign in.
- Be careful about clicking on links in emails: Hackers often send emails that contain malicious links. If you receive an email from someone you don’t know, don’t click on any links in the email.
- Keep your software up to date: Software updates often include security patches that can help protect your computer from malware. Make sure to install software updates as soon as they are available.
- Use a firewall: A firewall can help protect your computer from unauthorized access.
- Use antivirus software: Antivirus software can help scan your computer for malware.
- Be careful about what information you share online: Don’t share your personal information, such as your password or credit card number, online unless you are sure that the website is secure.
If you think your BigPond webmail account has been hacked, change your password immediately: If you think your account has been hacked, change your password immediately and contact BigPond support.
How to use BigPond webmail on mobile device
To use BigPond webmail on your mobile device, you can use a web browser such as Safari, Chrome, or Firefox. Here are the steps on how to do it:
- Open your web browser and go to the BigPond webmail website.
- Enter your BigPond username and password.
- Click on the Log in button.
Your inbox will open. You can start reading and sending emails.
How a business used BigPond webmail to improve their communication
BigPond webmail is a popular email service that can be used by businesses to improve their communication. Here are some specific examples of how businesses have used BigPond webmail to improve their communication:
- A small business used BigPond webmail to create a shared inbox for all of its employees. This allowed employees to easily collaborate on projects and share information.
- A large enterprise used BigPond webmail to set up a system of email aliases for its employees. This allowed employees to have separate email addresses for different purposes, such as customer service or marketing.
- A non-profit organization used BigPond webmail to create a system of email lists for its members. This allowed the organization to easily communicate with its members about upcoming events and other important information.
- A school used BigPond webmail to set up a system of email accounts for its students and teachers. This allowed students and teachers to communicate with each other and with the school administration.
Others
These are just a few examples of how businesses have used BigPond webmail to improve their communication. By using BigPond webmail, businesses can:
- Improve collaboration: BigPond webmail allows employees to easily collaborate on projects and share information. This can help businesses to be more productive and efficient.
- Improve communication with customers: BigPond webmail can be used to create a system of email aliases for customer service or marketing purposes. This can help businesses to provide better customer service and to reach out to their customers more effectively.
- Improve communication with employees: BigPond webmail can be used to create a system of email lists for employees. This can help businesses to communicate important information to their employees more effectively.
- Improve communication with the public: BigPond webmail can be used to create a system of email accounts for the public. This can help businesses to communicate with their customers and the public more effectively.
Overall, BigPond webmail is a powerful tool that can be used by businesses to improve their communication. By using BigPond webmail, businesses can be more productive, efficient, and customer-focused.
www.bigpond.com.au webmail login password reset
To reset your Bigpond webmail password on www.bigpond.com.au webmail login, you can follow these steps:
- Go to the Bigpond webmail website.
- Click on the Forgot password? link.
- Enter your Bigpond username or email address.
- Click on the Submit button.
- You will receive an email from Bigpond with a link to reset your password.
- Click on the link in the email.
- Enter a new password and confirm it.
- Click on the Reset password button.
Your password will be reset and you will be able to log in to your Bigpond webmail account using your new password.
www.bigpond.com.au webmail login not working
- Check the Bigpond webmail status page: The first thing you should do is check the Bigpond webmail status page to see if there is an outage. If there is an outage, you will need to wait until it is fixed.
- Check your internet connection: Make sure that you are connected to the internet and that your internet connection is working properly. You can try restarting your modem and router.
- Try using a different web browser: If you are using a web browser that is not compatible with Bigpond webmail, try using a different web browser. Some popular web browsers that are compatible with Bigpond webmail include Chrome, Firefox, and Edge.
- Clear your browser’s cache and cookies: Sometimes, clearing your browser’s cache and cookies can fix problems with websites. To do this, follow the instructions for your specific browser.
- Contact Bigpond support: If you have tried all of the above and you are still having trouble accessing your Bigpond webmail account, you can contact Bigpond support for help.
FAQ page about www.bigpond.com.au webmail login
What is Bigpond webmail?
Bigpond webmail is an email service provided by Telstra, an Australian telecommunications company. It allows users to send and receive emails, create folders, and manage their inbox.
How do I log in to Bigpond webmail?
To log in to Bigpond webmail, go to the Bigpond webmail website and enter your username and password. Your username is your email address, and your password is the one you set when you created your account.
What if I forgot my username or password?
If you forgot your username or password, you can reset it by clicking on the “Forgot password?” link on the login page. You will need to enter your email address and Bigpond will send you a link to reset your password.
What if I am still having trouble logging in?
If you are still having trouble logging in, you can contact Bigpond support for help.
What is the difference between Bigpond webmail and Telstra Mail?
Bigpond webmail is the old email service provided by Telstra. Telstra Mail is the new email service that replaced Bigpond webmail. Telstra Mail offers more features and storage space than Bigpond webmail.
What is the email address ending for Bigpond webmail?
The email address ending for Bigpond webmail is @bigpond.com.au.