Survey – Take Wendy’s Customer Satisfaction Survey and Get a Free Frosty

Get a FREE Frosty® for taking the Wendy’s survey! Visit Survey to join the Wendy’s Customer Satisfaction Survey.

In the fast-paced world of the restaurant industry, customer satisfaction remains a top priority for businesses striving to stay ahead of the curve. Wendy’s, the renowned fast-food chain known for its delectable square burgers and Frosty treats, recognizes the importance of customer feedback and actively seeks input through their Survey. Survey

As a valued Wendy’s customer, your voice matters. By participating in the Survey, you have the opportunity to share your honest opinions and experiences, helping the company understand what they are doing well and where they can improve. Your feedback is crucial in shaping the future of Wendy’s, ensuring that they continue to deliver the quality food and service you’ve come to expect

What is the Wendy’s Customer Satisfaction Survey?

The Wendy’s Customer Satisfaction Survey is an online questionnaire designed to gauge your satisfaction with your recent Wendy’s visit. The survey typically covers various aspects of your dining experience, including food quality, service, cleanliness, and overall satisfaction.

Why Should You Take the Wendy’s Customer Satisfaction Survey?

Your feedback is invaluable to Wendy’s as they strive to enhance their customer satisfaction levels. By taking the survey, you have the opportunity to:

  • Contribute to positive change at Wendy’s: Your honest feedback helps Wendy’s identify areas for improvement and implement necessary changes.
  • Share your dining experience: Whether you had a fantastic or less-than-stellar experience, your feedback provides Wendy’s with insights into their strengths and areas for improvement.
  • Get rewarded for your time: As a token of appreciation for your participation, Wendy’s rewards you with a complimentary Frosty® coupon upon completion of the survey.

How to Take the Wendy’s Customer Satisfaction Survey at survey

Taking the Wendy’s Customer Satisfaction Survey is a simple and straightforward process. Here’s how to do it:

  1. Visit the Wendy’s Survey Website: Access the official Wendy’s survey website at .
  2. Enter Your Survey Code: Locate the survey code on your receipt. It’s usually printed near the bottom of the receipt.
  3. Select Your Visit Date and Time: Indicate the date and time of your recent Wendy’s visit.
  4. Answer the Survey Questions: Answer the survey questions honestly and thoughtfully. The survey typically takes about 5-10 minutes to complete.
  5. Submit Your Survey: Once you’ve answered all the questions, review your responses and submit the survey.
  6. Redeem Your Frosty® Coupon: Upon survey completion, you’ll receive a unique Frosty® coupon code. Redeem this code at any participating Wendy’s location to enjoy your complimentary Frosty®.

How to Get a Free Wendy’s Coupon

There are a few ways to get a free Wendy’s coupon:

Sign up for Wendy’s Rewards

Wendy’s Rewards is a free loyalty program that gives you points for every dollar you spend. Once you earn enough points, you can redeem them for free food and drinks, including coupons for free items.

Download the Wendy’s app

The Wendy’s app is a great way to get exclusive deals and coupons, including free food offers. You can also use the app to order your food ahead of time and skip the line.

Check Wendy’s website and social media

Wendy’s often offers coupons and promo codes on their website and social media pages. Be sure to check back often for new deals.

Sign up for email alerts

Wendy’s sometimes sends out email alerts with coupons and promo codes. You can sign up for these alerts on Wendy’s website.

Look for Wendy’s coupons in the newspaper and on coupon websites

You can often find Wendy’s coupons in the Sunday newspaper and on coupon websites like RetailMeNot and

Once you have a Wendy’s coupon, you can redeem it at any Wendy’s location. Just show the coupon to the cashier when you place your order.

Wendy’s Customer Satisfaction Survey Results at survey

Wendy’s customer satisfaction has been generally positive in recent years. According to the American Customer Satisfaction Index (ACSI), Wendy’s has consistently scored above the industry average for fast-food restaurants. In 2023, Wendy’s received an ACSI score of 74, which was one point higher than the previous year.

Here are some of the key findings from recent surveys on Wendy’s customer satisfaction:

  • Customers are generally satisfied with the quality of food at Wendy’s. In a 2022 survey, 88% of respondents said they were satisfied with the quality of food at Wendy’s.
  • Customers are also satisfied with the service at Wendy’s. In the same survey, 86% of respondents said they were satisfied with the service at Wendy’s.
  • Customers appreciate the cleanliness of Wendy’s restaurants. In a 2021 survey, 83% of respondents said they were satisfied with the cleanliness of Wendy’s restaurants.

Overall, Wendy’s is a fast-food restaurant chain that consistently receives positive feedback from its customers. The company has a strong reputation for quality food, good service, and clean restaurants.

What to Expect When You Take the survey

Here is what to expect when you take the Wendy’s customer satisfaction survey:

  1. You will be asked to provide some basic information about your recent visit to Wendy’s, such as the date and time of your visit, the location of the restaurant, and the items you ordered.
  2. You will be asked to rate your satisfaction with various aspects of your visit, such as the quality of the food, the cleanliness of the restaurant, and the friendliness of the staff.
  3. Also, you will be asked to provide any additional feedback you have about your visit, such as suggestions for improvement or compliments for the staff.
  4. You will be asked to provide your contact information, such as your email address, so that Wendy’s can contact you if they have any questions about your feedback.
  5. After you complete the survey, you will be thanked for your feedback and given the opportunity to enter a sweepstakes for a chance to win a free Wendy’s meal.
  6. The Wendy’s customer satisfaction survey is typically short and takes only a few minutes to complete. Your feedback is important to Wendy’s, and they will use it to improve their products and services.

Tips for Completing the survey

Here are some tips for completing the Survey successfully:

  1. Have your receipt handy: You’ll need your survey code, which is located on your receipt, to access the survey.
  2. Be honest and provide detailed feedback: Your honest feedback is crucial for helping Wendy’s improve their customer experience.
  3. Complete the survey within the timeframe: The survey is typically available for a limited time following your visit to Wendy’s.
  4. Check for sweepstakes results regularly: Sweepstakes winners are typically announced on the website.


The Survey is a great way to share your feedback with Wendy’s and help them improve their customer experience. Plus, you get a chance to win free food and other prizes. So, the next time you visit Wendy’s, be sure to take the survey and make your voice heard. Your feedback matters!

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