Survey – Share Your Experience

Have you recently shopped at Tops Friendly Markets? If so, you have the opportunity to share your experience and potentially win a $100 gift card in the process! is the official survey platform for Tops Friendly Markets, designed to gather customer feedback about their shopping experience. By participating in this short survey, you’ll be helping Tops improve their products, services, and overall atmosphere for future shoppers. Plus, you’ll be entered into a drawing for a chance to win a significant reward for your time. Survey

What is the Survey?

The survey is an online feedback platform designed by Tops Listens, a customer satisfaction measurement company.  Businesses partnering with Tops Listens leverage these surveys to gather valuable customer insights about their shopping experience.  By participating in the survey, you’ll be sharing your honest feedback about your recent visit to a Tops Listens partner store.

Why Should I Take the Survey?

Your feedback matters! Completing the survey is a fantastic opportunity to share your thoughts and experiences with Tops Listens and the business you visited.  Your feedback will be used to improve customer service, product offerings, and overall shopping experience.  In some cases, businesses may offer incentives for completing the survey, such as discounts or entries into prize draws.

Make a Difference

Your feedback has the power to shape the future of By sharing your experience, you’re helping them refine their platform to better serve users like yourself.

Improve Customer Service utilizes your feedback to understand customer pain points and satisfaction levels. This information is instrumental in enhancing the quality of customer service experiences facilitated through their platform.

Quick and Easy

The survey is designed to be completed in just a few minutes. Your time is valuable, and they’ve made the process efficient and straightforward.

Is Legit? appears to be a legitimate platform for conducting customer satisfaction surveys. Here’s what indicates its legitimacy:

  • Functional Website: The website has a professional design and provides clear information about the surveys they conduct.
  • Privacy Policy: has a privacy policy outlining how they collect, use, and protect user data.
  • Security Measures: The website uses HTTPS encryption to secure user data transmission.

However, it’s important to note that doesn’t explicitly disclose the companies they conduct surveys for. It’s always recommended to be cautious when sharing personal information online. Take the Survey and share your feedback! Your opinion helps us improve.

How to Take the Survey

Taking the survey is quick and easy.  Here’s how to do it:

  1. Locate the email invitation you received from Tops Listens. The email will contain a unique survey link.
  2. Click on the survey link in the email. This will redirect you to the survey website.
  3. Provide your honest feedback by answering the survey questions. The questions will typically focus on your recent shopping experience at the participating store.
  4. Once you’ve completed all the questions, submit the survey.

What to Expect in the Survey

The specific questions in the survey may vary depending on the nature of your customer service interaction. However, you can generally expect questions about:

  • The helpfulness and professionalism of the customer service representative you interacted with.
  • The ease of use and functionality of the platform.
  • Your overall satisfaction with the experience of resolving your issue through
  • Open-ended sections for you to elaborate on your experience and provide additional feedback.

Tips for Completing the Survey

  • Be Clear and Concise: While elaborating on your experience is helpful, avoid being overly verbose. Strive for clear and concise communication.
  • Focus on Specifics: When providing feedback, mention concrete examples from your interaction. This helps Topslistens understand the root cause of any issues you encountered.
  • Offer Suggestions for Improvement: If you have constructive suggestions for how can enhance the user experience, include them in your feedback.


Is the survey legitimate?

Yes, is a legitimate customer satisfaction measurement company. Businesses partner with Tops Listens to gather customer feedback through their surveys.

Is it safe to participate in the survey?

Yes, participating in the survey is safe. Tops Listens takes data security seriously and adheres to strict privacy practices.  Your personal information will be kept confidential.

How long does the survey take to complete?

The survey is typically short and should only take a few minutes of your time to complete.

What if I don’t have the original email invitation?

If you can’t locate the original email invitation, you can try searching your inbox for emails from Tops Listens or  Alternatively, you might be able to access the survey by entering the store name and your email address on the Tops Listens website (if available).

I can’t access the survey link. What should I do?

If you’re having trouble accessing the survey link, you can try contacting Tops Listens directly through their website or social media for assistance.

Is it mandatory to participate in a survey?

No, participation in surveys is entirely voluntary.

Is my personal information safe when taking a survey? claims to follow strict privacy practices. However, it’s advisable to review their privacy policy before participating and avoid sharing any sensitive information unless you’re comfortable doing so.

How can I opt out of surveys?

There might be an opt-out option within the specific survey you receive. Look for unsubscribe or opt-out instructions.

Can I get rewards for taking a survey?

Some surveys may offer incentives like sweepstakes entries or small rewards. This information will be presented at the beginning of the survey.

By participating in the survey, you’re playing a vital role in helping businesses improve their customer service and overall shopping experience. So, the next time you receive a survey invitation, take a few minutes to share your feedback and make a difference!


By taking a few minutes to complete the survey, you’re playing a vital role in shaping a better customer service experience for yourself and others. Your voice matters, and values your feedback. So, take the survey, share your honest insights, and contribute to making an even more effective platform for connecting customers with the support they deserve.

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